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11/2000 - 09/2002
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CompUSA
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Dallas, TX
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NT/W2K Network & Client Administrator
Lotus Notes Application Development
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- Performed PC maintenance/support functions as required to ensure on-time project delivery.
- Supported an eight server mixed Windows NT/2000 domain for the app dev/QA group.
- Consulted to IT Security group regarding Windows 2000 Active Directory Policies and Architecture, impact on internal network security, and Lotus Notes Architecture and Administration Security.
- Worked with IT Security, LAN Operations and Corporate Architecture groups to design and plan a secure Internet & Extranet infrastructure utilizing Active Directory for Siebel 7.0.
- Developed Corporate Training Seminars regarding basic application usage, X.509 Digital Certificate usage (both technical and end-user), TCP/IP networking, and Internet Security (Firewalls, Virus/Anti-Virus, Digital Encryption and Digital Signatures).
- Provided maintenance and support of various in-house Lotus Notes 4.x and 5.x applications.
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06/2000 - 11/2002
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Raytheon (from Volt Technical)
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Dallas, TX
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Lotus Notes Technologist
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- Developed and tested a software deployment package for Lotus Notes Client installation/upgrade of ~60,000 workstations at a national level customized for both automated and manual “hands-off” installations utilizing Microsoft SMS, Novell Zenworks and various Raytheon proprietary software delivery systems.
- Managed the migration of ~12,000 email users from CC:Mail, MS Exchange, POP Mail (Eudora/Netscape) and Lotus Notes 4.x to the new corporate standard Lotus Notes R5.04, ensuring the most seamless migration possible of legacy mail systems, and the integrity of end user’s mail store.
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03/1997 - 03/2000
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EP Chaco, S.A. (Amoco Bolivia)
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Santa Cruz, Bolivia
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IT Director
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Chaco is Bolivia's largest private company in the Petroleum/Gas business with over 500 full-time employees located at three major sites and eight permanent minor sites.
As Hands-on Technical Manager, Architected, implemented and managed the full IT infrastructure including:
- PC Administration and Support
- Managed the implementation and administration of a 12 x 6 end-user Helpdesk.
- Managed the PC Client Images policies and procedures in support of English/Spanish clients.
- Trained entry-level PC Support personnel to become 2nd-level and 3rd- level PC/Network support specialists and Windows NT Administration.
- Priority PC Backup/Recovery Policies and Procedures
- WAN – Semi-Meshed Satellite Network/E-1 Frame Relay Local Loop/Point-to-Point Spread Spectrum Radio (remote site usage only)/Checkpoint Firewall-1
- Remote Access – Provided to all approved users via Checkpoint Firewall-1 equipment.
- LAN – Cat-5 LAN with Fiber Optic backbone at primary sites utilizing TCP/IP, DHCP, WINS, DNS
- Systems:
- Windows NT 4.0 Servers with Windows 95, Windows NT 4.0 clients
- Sun Solaris with Ultra Sparc Servers/Workstations (Planned and Managed only)
- MS SMS 1.2/2.0, MS Exchange 5.5
- Contingency – Designed 100% Disaster Recovery for all major sites.
- Network Tape Backup/Recovery & System Restores
- Off-site work capability for priority systems
- Managed $4MM in infrastructure inventory and a $1.8MM annual budget with a staff of nine.
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1992 - 1997
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Citibank NA
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New York, NY
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VP, Global Finance and Capitol Markets, Technology
Groupware Systems, Intranet Development
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Tokyo, Japan
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- Personally architected, implemented and administered a comprehensive Lotus Notes 4.1/4.5 Network for the Global Capital Markets area including Chicago, New York, London, Singapore, Toronto, and Tokyo, with an end-user total of over 5000 users.
- Planned and managed the migration of 450 Traders from Win 3.1 with Novell Netware/DEC Unix to Windows NT 3.51 Workstation with a mixed Novell 3.2/Novell 4.1/Windows NT 3.51 Server environment.
- Integrated Lotus Notes into the Global E-mail consisting of CC:Mail, HP-OpenMail and Vax based “Citimail”.
As a Senior Contractor for Citibank Japan (1992-1994):
- Personally planned, designed and implemented a Lotus Notes 2.1 Network on OS/2 2.1(later managed the upgrade to R3.x with a mixture of Windows NT 3.51/Netware 4.0 server platform) with two major, and various minor, secured workflow applications built to meet an international bank’s security and reliability standards.
- From the inside out, re-engineered and automated the existing Help Desk system workflow to allow for increased responsibilities, while reducing manpower requirements by 40%.
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Technical Expertise:
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- Expert
- Windows NT Admin/Support/Installation/Design
- MS SMS 1.2
- MS Exchange 6.5
- Lotus Notes/Domino 3.x, 4.x, 5.x Administration/Support
- Lotus Notes Development in Lotus Macro language and Lotus Script
- Batch programming in Rexx/Batch/Kix32
- Advanced
- Windows 2000 Admin/Support/Installation/Design
- MS IIS Server/MS Proxy 2.0 Server
- IT Security (Firewalls/DMZ/VPN/Encryption/Digital Security)
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Additional Information:
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- Certified MCSE (Windows NT)
- Certified MCP (Windows 2000)
- High-level teaching and presentation skills
- Fluent in Spanish
- Received Honorable Discharge from U.S. Navy as E-5 with a Secret Security Clearance (Jan 1992)
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